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Pharmacy First

We can give you advice on a range of conditions and suggest medicines that can help. We may also be able to offer treatment and some prescription medicine for some conditions, without you needing to see a GP (this is called Pharmacy First).

Conditions we can treat as part of Pharmacy First are:
Earache
Earache and ear pain, a common condition, particularly in young children. It's not usually a sign of anything serious, but it can be painful.
Impetigo
Impetigo is a skin infection that's very contagious but not usually serious. It often gets better in 7 to 10 days if you get treatment. Anyone can get it, but it's very common in young children.
Insect Bite
Those aged 1 year old and over can now access free advice and treatment through the NHS Pharmacy First Service, without the need to see your GP.
Shingles
Shingles is a painful condition caused by the same virus that causes chickenpox. Anyone can get it, but it's most common in older people.
Sinusitis
Sinusitis is swelling of the sinuses, usually caused by an infection. It's common and usually clears up on its own within 4 weeks. But medicines can help if it's taking a long time to go away.
Sore Throat
Sore throats are very common and usually nothing to worry about. They normally get better by themselves within a week.
Urinary Tract Infections (UTIs)
Urinary tract infections (UTIs) are usually caused by bacteria from poo entering the urinary tract. The bacteria enter through the tube that carries pee out of the body (urethra). Women have a shorter urethra than men. This means bacteria are more likely to reach the bladder or kidneys and cause an infection.
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About Pharmacy First

We can provide you the same treatments you would get from a GP.
The pharmacy first service is an accessible service for all, where you can receive support, advice and if necessary, medication to support you with common conditions.
How can Pharmacy First save time?
Pharmacy First will help you get seen by a healthcare professional quickly.

Instead of waiting for a GP appointment, going to A&E or attending out-of-hours NHS services, you can walk into your nearest Pharmacy and have a private consultation with one of our pharmacists whenever you need to.
What are the benefits of Pharmacy First?
Pharmacy First will allow you to self-treat minor ailments and reduce the time you spend at your GP surgery.

Pharmacists have a range of clinical skills, and they will be able to provide accurate clinical advice without the hassle and waiting times that you might experience using other NHS services like A&E.

If it turns out you need treatment from a GP, your pharmacist can also refer you to them.
Who is eligible for Pharmacy First?
Only patients in England will be eligible for the Pharmacy First service.
Will I need to prove that I don't have to pay for my prescriptions?
If you are exempt from paying for prescriptions, you should show your pharmacists evidence of this when you speak to them. They will need it if they recommend any medicines to treat your symptoms.
What will the pharmacist ask during my consultation?
Our pharmacist will want to understand:
  • The symptoms you're experiencing
  • Your medical history
  • If you're experiencing any other types of illness.
This will help them recommend treatments and medicines that will work for you.
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Looking for another service?

You can find your nearest branch offering the service you are looking for using our interactive map. You can also get directions from your door
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We are proud to serve our community with top-notch pharmaceutical services and personalised care. Your health and well-being are our top priorities.
Premises GPhC No: 1102263
Superintendent Pharmacist: Sri Kanaparthy (GPhC No. 2064216)
Company Registration: 15603579
Owner: Wrekenton Healthcare Limited
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